LinOSX TechnoMash

I picked up my factory unlocked iPhone 3G[S] on a trip to Malaysia in September. To my pleasant surprise, Internet tethering, and MMS were already active and working quite well in Malaysia.

Upon arriving in India and popping my Airtel SIM into the phone, the phone worked fine but no data was working. Since the 3G[S] isn’t officially supported on Airtel or any Indian carrier, I could not set the EDGE network settings. Apple removed the ability to change network settings in a previous firmware upgrade. If you jailbreak your phone, I believe there is a way to re-enable the EDGE settings easily. However, if you’re not jailbreaking your iPhone, it’s a little more complicated. I tried to download and install a profile for Airtel that’s usually used for enabling tethering and MMS but that didn’t work.

I then deleted the profile from the phone and rebooted it. Upon reboot, it was working perfectly. I also had to make sure that 3G was turned off. I can’t be sure what finally made it work but I have a feeling it was turning 3G off in the Network settings. Try that first and if you still have trouble, then try using the profile.

I am writing (most of) this post on my iPhone 3G[S] using Airtel in New Delhi. The 3G[S] is not available in India yet and there is no information publicly available about a pending release or pricing.

I suspect, that Apple is terribly disappointed with iPhone 3G sales through its Indian partners, Airtel and Vodafone. On the flipside, Apple provides no support for the iPhones they sell in India. The only support available is through the carriers, who, from experience and from what others have said, can’t even properly activate an iPhone. Apple really can’t blame them.

In India, why has Apple abandoned their philosophy of controlling every aspect of their customers’ experience with their products? The 3G sells through official channels for anywhere between Rs. 30k and Rs. 35k. It’s not cheap by any standard. Blackberry, on the other hand is selling all their models in India like hotcakes. A few people I have met who bought iPhones through official channels in India have exhibited an incredible amount of frustration at the device and the (lack of) support behind it. One person said it took Vodafone almost a month to get data working on his iPhone and they had no answer for his dropped calls. Not exactly another notch in Apple’s customer service utility belt.

Those in India who bought the phone through unofficial or grey market channels have paid a premium for the device. They face extreme frustration when dealing with the carriers and they knew they would get no support from Apple (unless they were lied to by the vendor and told that they would get support from Apple – yes, vendors in India do lie). For the moment, Apple has lost the Indian high-end mobile phone market to Blackberry and Nokia. Until the carriers offer better service, true unlimited data plans, and better speeds, only gadget freaks like me and those trying to be seen with the sexiest phone on the market will be paying the massive premiums for an iPhone in India. Currently, an unlocked (not sure if it’s factory or hacktivated) iPhone 3G[S] sells for anything between Rs. 45,000 (USD 980) and Rs. 55,000 (USD 1,200) in places like Khan Market in New Delhi.

My bet is that India will see an iPhone 3G[S] sometime in the late Spring at which point, Apple will be getting ready to roll out the next version of the iPhone just a few months later in the US and other countries. Come on Apple, haven’t you figured out that Indians will gladly pay a premium for great hardware. It’s the software they will never pay for.

Here are some screenshots of apps I have downloaded from the Apple App store. All the apps are running on a 1st generation 8gb iPhone that was recently upgraded to the 2.0 firmware. My carrier is Airtel in New Delhi and this post is being made with the Wordpress app for the iPhone.

This is my first post using the new Wordpress App from the iTunes App Store. Pretty good so far and really easy to use.

So far the Indian government looks like it will stay in power. What does that mean for the Indo-US nuclear pact? It looks good. What does it mean for the Indian economy? More of the same once the initial euphoria of the government not falling wears off.

According to Ars Technica, Vodafone will be launching the iPhone in India beating out Airtel. It’s not a surprise considering Vodafone already has deals with Apple in Europe. What remains to be seen is when will the iPhone be released, how much the iPhone will cost and whether it will be the rumored 3G iPhone.

There was a huge backlash against Mercedes Benz in the late 90’s for introducing old model E class cars in India as compared to the rest of the world. It took Mercedes some time but they realized that Indians want the latest of whatever the rest of the world is getting. That was a dozen years ago. With the amount of wealth recently created in India, a 3G Apple iPhone introduction in India will go a long way to placate people’s egos, knowing they have the latest and greatest.